Support
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Managing Your Subscription
Upgrade, downgrade, or cancel your subscription
Upgrading Your Plan
You can upgrade your subscription at any time from your dashboard:
- Go to your Dashboard
- Click on the Cog Icon and then select "Change Plan" in your subscription section
- Select the plan you want to upgrade to
- Confirm your upgrade
When you upgrade:
- Changes take effect immediately
- You'll only be charged the prorated difference for the remaining billing period
- You get instant access to new features
Downgrading Your Plan
To downgrade your subscription:
- Visit your Dashboard
- Click on the Cog Icon and then select "Change Plan" in your subscription section
- Select a lower-tier plan
- Confirm your choice
Important notes about downgrades:
- Changes take effect at the end of your current billing period
- You keep access to your current plan's features until the next billing cycle
- No refunds are issued for partial months
Canceling Your Subscription
To cancel your subscription:
- Go to your Dashboard
- Click on the Cog Icon and then select "Cancel Subscription" in your subscription section
- Follow the cancellation steps
- Confirm your decision
Please note:
- Your subscription remains active until the end of your current billing period
- You'll continue to have access to all features until then
- No refunds are provided for partial months
- You can reactivate your subscription anytime before the end of the billing period
Billing Cycles and Payments
- Billing occurs monthly on the same date you subscribed
- All prices are in USD
- We accept major credit cards.
- Invoices are sent automatically to your email
Refund Policy
Our refund policy is designed to be fair and transparent:
- First-time subscribers can request a refund within 14 days of their initial subscription
- Refunds are processed to the original payment method
- Contact support for refund requests with your account details.
Need More Help?
If you have specific questions about your subscription or need assistance with billing:
- Email us at [email protected]